Vatanmed, which is considered to be in the main stage of health tourism in Turkey, is a company established in 2007. The company is not only limited only to Turkey but also offers services in Europe, Asia, and the Americas. People prefer traveling for both treating their health reasons, and concerns about their physical appearance. Vatanmed is one of the organizations that many people from Turkey and many other countries of the world prefer and trust. Hair transplantation is one of the most requested operations in last years. People, especially men, lose their hair partly or become completely bald due to different reasons, especially after they hit a certain age. Because of this fact, hair transplantation is one of the most requested procedures that people who prefer Vatanmed. Uğur Öztürk, the CEO of Vatanmed, underlined that quality and trust are the two essential elements of the hair transplantation business. Vatanmed, which completes hair transplantation very quickly and accurately to the customer’s needs, also provides a lifetime service guarantee and is preferred by many people because of this feature.
Unique Service in Health Tourism
There are many companies that continue to be active in health tourism. These organizations resemble each other in many ways. However, Vatanmed distinguishes itself from its competitors with the extra importance and value it gives to customer satisfaction. For example, imagine a patient that chooses Vatanmed for hair transplant or dental care. In a case where the patient is not satisfied with the service they received, Vatanmed takes all necessary actions in order to find a solution immediately. The patient will instantly be invited to the main clinic in Istanbul and expenses such as accommodation and flight tickets will be covered by Vatanmed. Uğur Öztürk, the CEO of Vatanmed, stated that such customer service is not provided by any other institution. Those who have not had done any operations (i.e hair transplantation and dental care), or who have had done them, but in an extremely costly way, may think that Vatanmed is the same. However, Uğur Öztürk corrects this well-known mistake, and says, “All of the services we offer are performed by our expert teams and come with the highest quality and the best price guarantee.”